Wednesday, 2 December 2009

Photoshoot Hell

Hey Guys & Dolls,

If any of you ready my blog prior to me deleting it you may recall that I had bought my friend a photo shoot for her birthday and I was to accompany her for the experience.

Unfortunately the experiance was not one that was happy. I wasn't partiuclarly enamoured at the thought of having my photo taken anyway and my thoughts on the whole debacle now are not particularly savoury!

It started off bad (customer service was shocking!) and had rapidly declined by the time it came to having my hair "styled" by the stylist. I don't mean to be rude and those of you that know me personally will know that I am actually quite shy but I was horrified at what the woman had done my hair, and I told her so. She didn't even brush it for god's sake, just randomly started curling sections of hair (those of you with baby fine hair like myself will know that those curls will never last!). She was most put out that I had said that I didn't like what she had done and proceeded to sulk. I ended up styling my own hair!

The photoshoot itself wasn't all bad except that the memory card lost a set of photos half way through and when we came to re-shoot the missing photos the photographer got the outfits and setting wrong so we ended up with duplicates and none of the actual studio photos.

The clincher was when we came to "purchase" said photos. I got home after making my selection to discover that the photos I had paid for were non-exsistent! To say I was furious was an understatment.

I have now spent 3 days trying to resolve the issue. The company have admitted they messed up and when I asked for my money back they turned around and had the cheek to say that the company doesn't offer refunds and you can never prove that we overcharged you anyway! Are all photographers this down right rude? It has seriously put me off ever having anything like this done again if this is the attitude we can expect.

Needless to say I think I have now resolved the issue and I should be in posession of my missing prints by the end of this week however I will never recommend this company to anyone.

On a positive note the rest of the weekend was a blast! Champagne and cocktails all the way plus a fantastic evening spent at the Cellar Door (in it's previous inacranation the bar was a gentleman's public toilet in theatreland and a reputed haunt of Oscar Wilde among many!) with the fabulous Little Beau Peep and Pete Saunders for entertainment.

That's it for now
VDB xx

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